Refund Policy
Conditions for return:
- The product must be unused and unopened.
- The product must include the original tags, user manuals, warranty cards and invoice.
- The product must be returned in the original and undamaged Elements Learning packaging/box. Do not put tape or stickers directly on the packaging / box.
Note:
It is important to indicate the Order Number and Return Tracking Number on your return package to avoid any inconvenience/delay in your return process. Valid reasons to return an item:
- Delivered product is damaged (i.e., physically destroyed or broken) / defective.
- Delivered product is incomplete (i.e., has missing items).
- Delivered product is incorrect (i.e., wrong product)
If your product is damaged, defective, incorrect, or incomplete at the time of delivery, please raise a return request on Elements Learning website. Return request must be raised within 1 month of delivery.